Privacy Policy
Last updated: October 2026
At NEIBRS®, we like to keep things simple. This Privacy Policy explains what personal information we collect through our website, why we use it and how we handle it.
Who we are
NEIBRS® is an independent creative studio based near Barcelona, Spain.
The website and the personal data collected through it are managed by:
Claudio Castagnola
Operating as NEIBRS®ello@neibrs.studio
For further legal information, please see our Legal Notice.
What information we collect
We may collect personal information when you contact us through the website, email us or send us a project enquiry.
This may include:
your name
your email address
your company or organisation
any information you choose to include in your message
Our website provider may also collect technical information such as your IP address, browser type, device information and website activity.
Why we use your information
We use personal information only when necessary to run our studio and respond to you.
This may include:
replying to enquiries
discussing potential projects or collaborations
preparing proposals or estimates
managing client relationships
providing our services
meeting legal, accounting or administrative requirements
maintaining the security and functionality of the website
We do not sell your personal information.
We also do not use your contact details for marketing unless you have specifically agreed to receive it.
Legal basis
Under applicable data protection law, we process personal information when:
you have given us your consent
it is necessary to respond to your request
it is necessary to take steps before entering into a contract
it is necessary to provide a service or fulfil a contract
we are required to do so by law
we have a legitimate interest in operating and protecting our business and website
How long we keep your information
We keep personal information only for as long as reasonably necessary.
For example, information related to an enquiry may be kept while we are discussing a project and for a reasonable period afterwards.
Information related to contracts, invoices or accounting may be kept for longer where required by law.
Who we share information with
We may use third-party services that help us operate our website and business.
Our website is built and hosted using Squarespace, which may process technical and personal information when you visit the website or submit a form.
We may also use other service providers for email, hosting, analytics or business administration.
These providers only process information as necessary to provide their services and are subject to their own privacy obligations.
We do not share personal data with third parties for resale or unrelated advertising purposes.
International data transfers
Some of the service providers we use may process information outside the European Economic Area.
Where this happens, appropriate safeguards should be in place in accordance with applicable data protection law.
Cookies
Our website may use cookies and similar technologies to function correctly and, where applicable, to understand how the website is used.
You can find more information in our Cookie Policy.
Your rights
Depending on the circumstances, you may have the right to:
access the personal information we hold about you
correct inaccurate or incomplete information
request deletion of your information
restrict certain uses of your information
object to certain types of processing
request portability of your information
withdraw your consent at any time
To exercise any of these rights, contact us at:
You also have the right to submit a complaint to the Spanish Data Protection Agency (AEPD).
External links
Our website may include links to third-party websites or platforms.
We are not responsible for the privacy practices or content of those external services.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
The latest version will always be available on this page.